Leading Volunteers – Part 2

In episode 23, Pastor Trent and Pastor Greg continue a discussion on leading volunteers. In episode 22, we looked at recruiting and onboarding. In this episode, we look at training and equipping, and more.

Show Notes

Why is it important to have a plan and strategy for leading volunteers?

You need to have a plan or will not go well.
Volunteering is about ministry. It’s about serving. It’s about growing.

How do we recruit and onboard volunteers at FC?

It starts with teaching, preaching, and building the culture
Then you have a process for RECRUITING
Then you have a process for ONBOARDING

Being a partner at FC means you are serving at FC.
First contact
Vision meetings
Ministry packet and volunteer descriptions
First Look
First Serve

How do we train and equip volunteers at FC?

Basics Level 1
First Serve
First Serve Debrief
Ministry specific ongoing training
Overseen by ministry coaches

How do we hold volunteers accountable?

Communication happens through Planning Center Online
Coaches begin with a phone call to find out why they cancelled or didn’t show up to serve
For a second time, the staff member connects with them
A final step is a removal from volunteering

How we celebrate and appreciate?

Thank you cards and gifts
Phone calls
Online trainings
In person trainings
Team Nights (ministry specific teams)
Team Conference (all ministries together)
Leadership Tables (directors pouring into coaches)

EPISODE 23 QUOTES:

The best way to recruit volunteers is in relationships.
The process allows volunteers to stick.
Volunteers appreciate the intentionality you put on a process.
Accountability never happens through text messages and emails. It’s always an “in person” thing.
We will never automate or delegate relationships.
A celebration culture is a contagious culture.
A great leader is a great celebrator.